Frequently Asked Questions

Yes, you have to register at to buy our products. we strongly recommend that you register on as it makes your checkout faster, allows you to track your order, save products that interest you to a wishlist (which you may access at a later time) and provides a better shopping experience.
You can enter your e-mail address and click on the “forgot password” link and we will e-mail you a system generated password on your registered email address. However, you should set a new password once you sign in with the system generated a password.
Yes, you can edit your personal details in 'My Account'. You can also contact our customer care excitive to update your personal details.
No, you can have only one account linked to a single e-mail address.
We understand that your privacy is important to you and we respect that. We ensure you that we will maintain complete confidentiality of the details that you have shared with us. You can refer to our Privacy Policy tab.
You can directly search for the product that you are looking for by using the search field provided at the top of every page. However, please note that it is possible that certain products may not be available for online purchase or may be out of stock.
You can make payment via credit cards, debit cards, paytm and net banking
We at Fadkart are concerned about the safety and security of our customers. For enhanced security, does not accept any financial information on its servers. All information entered by the customer is directly received through the payment gateway and are transmitted to their respective banks’ servers. All this is done through industry standard encryption protocol known as SSL (Secure Socket Layer).
Write in to or call us on 0141-257-0072 with the details of the order Id and the payment transaction made. We will look into the matter at the earliest and arrange for your refund once we get the confirmation from our bank.
All registered users have the option to track their orders by clicking on Track Order We request all unregistered users to Click here and register today for enhancing your shopping experience.
Yes, you can send any of the products available on as gifts to your loved ones along with a personalized message.